Privacy Policy

Privacy Policy

How We Use Your Information 

When you make a purchase from our online store at www.langfordmethod.com, Langford SpA collects personal information such as your name, address, phone number, and email address. Additionally, when you navigate our website, we automatically gather your computer's Internet Protocol (IP) address to better understand your browser and operating system. With your prior consent, we may send you emails about our store, new products, promotions, and updates related exclusively to our brand.

Your Consent
How Do We Obtain Your Consent?

By providing personal information to complete a transaction, verify your credit card, place an order, coordinate a shipment, or manage a return, you consent to our use of that data for those specific purposes. For secondary uses, such as marketing, we will request your explicit consent.

How to Withdraw Your Consent 

If you wish to revoke your consent, you can do so at any time by contacting us at contact@langfordmethod.com.

Disclosure of Information 

We may disclose your personal information if required by law or if you violate our Terms of Service, but only for the specific purpose that justifies it. Otherwise, we will not share your data with any third parties to ensure your security and privacy.

Shopify

Our online store is hosted on Shopify Inc., which provides the platform for selling our products. Your information is securely stored on Shopify’s servers, using a protected database and firewall. If you choose a direct payment method, Shopify will encrypt your credit card information in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction information will be retained only as long as necessary to complete the transaction.

Third-Party Services 

Third-party providers we use will only collect, use, and disclose your information as necessary to provide their services. Some providers, like payment processors, may have their own privacy policies. We recommend reviewing their policies to understand how they manage your information. Note that some providers may operate in different jurisdictions.

Security Measures 

We take reasonable precautions and follow best practices to protect your personal information from loss, misuse, and unauthorized access. If you provide credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of transmission or electronic storage is 100% secure, we comply with PCI-DSS standards and implement additional protections.

Cookies 

We use cookies to enhance your experience. Here are some cookies we use:

  • _session_id: Unique session token for storing session information.
  • _shopify_visit: Used for internal analytics, persists for 30 minutes.
  • _shopify_uniq: Counts unique visits, expires the next day.
  • cart: Stores information about your cart contents for 2 weeks.
  • _secure_session_id: Unique session token.
  • storefront_digest: Used for password-protected stores.
Age of Consent 

By using this site, you affirm that you are at least the age of majority in your jurisdiction and that you have consented to allow any dependents to use this site.

Changes to This Policy 

We may modify this policy at any time and recommend reviewing it regularly. Changes will take effect immediately upon posting on our website. Significant changes will be communicated through notifications.

Questions and Contact Information

For questions or to access, correct, amend, or delete any personal information we have about you, please contact our Privacy Compliance Officer at contact@langfordmethod.com or by mail at Langford SpA, Alonso de Córdova 5870, oficina 724, Las Condes, Santiago, RM, 7560873, Chile.